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Hanwha Resort will make a greater effort to cope with the rapidly-changing leisure environment and create a healthy leisure culture for the 21st century by expanding existing businesses and developing new opportunities based on its forward-looking vision, diverse leisure facilities, and management know-how.
In addition to quantitative growth, Hanwha ranked #1 in the resort sector of the KCSI (Korean Customer Satisfaction Index) in 1999 and 2002. In 2001 and 2002, its 10 resorts were named Model Company in the service quality sector by the Ministry of Commerce, Industry & Energy. It also received the President¡¯s Prize at the commemorative ceremony of World Tourism Day in 2002 as a leading player in Korea¡¯s leisure industry. It was recognized for its marketing value by winning the Brand Prize in the 2004 Marketing Best Awards managed by the Korea Management Association. It also won ¡°Customer Satisfaction Management Awards¡± for 3 consecutive years in 2003, 2004 and 2005 in the areas of customer satisfaction, and gained international acknowledgement by ranking #1 in the 2004 GBCI (Global Brand Competency Index) as judged by the Japanese Management Association.
Based on its high potential, Hanwha will continue offering perfect services to each customer.
Thank you. |
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